Patient Advice and Liaison Services (PALS) are a free confidential NHS service for patients, carers, families and members of the public, offering advice and information.
Each trust and PCT has a PALS and all have information databases containing details of local NHS and social care services. The staff will be able to give you information by telephone or email, send copies of information to you, or advise where you can find the information yourself.
PALS also has information about local community and voluntary sector groups, and local and national self help and support groups.
If for any reason they do not have the information then the staff will make every effort to find it for you.